About University Holds
Holds are placed when students are not in compliance with University Check-In requirements or university policy. Students are advised to review holds in uconnect frequently, especially after each term’s Check-In Deadline & before the start of each term (Enter Secure Area > Student Records > View Holds). Holds will prevent a number of activities, which may include:
• entering class (or schedule deletion)
• registering courses
• changing schedule (i.e. add/drop)
• accessing/releasing transcripts
• receiving diploma
• enrollment verification
• graduation
• receiving a grade and academic credit
The Academic Progress Warning Hold prevents course registration. This hold will be placed if the student is in danger of losing financial aid eligibility due to satisfactory academic progress requirements. This hold will be removed once the student has contacted and met with an academic counselor in Student Academic Services.
The Academic Standing Hold prevents course registration. This hold will be placed if the student failed to meet the requirements for good academic standing. This hold will be removed once the student has contacted and met with his or her assigned academic counselor in Student Academic Services.
The Collections Hold prevents course registration, entrance to class, access to/release of transcripts, release of diploma, and enrollment verification. This hold will be placed if a student is no longer enrolled at the university and has an outstanding tuition balance with the university. A Collections Hold will be removed once the outstanding balance is paid in full to Student Financial Services.
The Compliance Hold prevents access to Degree Progress. This hold will be placed when Student Academic Services is reviewing a student’s Degree Progress for accuracy. This hold will be removed once Student Academic Services has completed its review.
The Entrance Interview Hold prevents course registration and entrance to class. This hold will be placed if a first time borrower for the Federal Stafford Loan program has not completed an entrance interview with Student Financial Services by the term’s posted Check-In Deadline. An Entrance Interview Hold will be removed once the student has completed the entrance interview with Student Financial Services. If this hold is not cleared by the end of the add/drop period (week 1 or 2, dependent on the student’s schedule), the student’s schedule will be immediately and permanently deleted and the student will be considered withdrawn from the term. Complete entrance interview and contact SFS.
The Fall Financial Hold prevents course registration (if this hold is placed, the student’s schedule is deleted). This hold will be placed by Student Financial Services if the student has not established an acceptable payment plan with the university prior to each term’s posted Check-In Deadline. All payment plans must remain in good standing, including prior to the Check-In Deadline, in order to avoid a hold. This hold will be removed once a payment plan has been established and/or payments are up-to-date.
The Financial Aid Hold prevents course registration and entrance to class. This hold will be placed if the Financial Aid area of Student Financial Services has requested documentation (e.g. parent taxes, student taxes, dependent verification worksheet, etc.) from a student and that documentation was not provided to the Financial Aid Office prior to the term’s posted Check-In Deadline. This hold will be removed once all requested documentation has been received by the Financial Aid area of Student Financial Services. If this hold is not cleared by the end of the add/drop period (week 1 or 2, dependent on the student’s schedule), the student’s schedule will be immediately and permanently deleted and the student will be considered withdrawn from the term.
The Health Services Hold prevents course registration and entrance to class. This hold is applied by Health Services to the records of new and returning full-time undergraduate, international graduate and culinary continuing education students who have failed to comply with the university’s medical documentation/immunization requirements. This hold is released only after ALL the requirements have been met. If this hold is not cleared by the end of the add/drop period (week 1 or 2, dependent on the student’s schedule), the student’s schedule will be immediately and permanently deleted and the student will be considered withdrawn from the term.
The Judicial Hold prevents course registration, entrance to class, and graduation. This hold is applied to the records of students who have been suspended and/or dismissed from the University or have other outstanding obligations with the Student Conduct Office. A Judicial Hold for suspended students will be released after the term of the suspension has expired upon notice from the Associate Dean of Students/Student Conduct Office that the student is eligible for reinstatement. Judicial Holds for dismissed students will not be released. Judicial Holds for other outstanding obligations with the Student Conduct Office will be released upon a student’s fulfillment of any such obligations.
The Library Hold prevents release of diploma. This hold will be placed if the student owes outstanding fees to the Library. This hold will be removed when the student has paid all outstanding fees to the Library.
The Loan Delinquent Hold prevents course registration, entrance to class, access to/release of transcripts, release of diploma, and enrollment verification. This hold will be placed by Student Financial Services if a student is delinquent or is in default with a Perkins Loan or Achievement Loan. This hold will be removed once the loan is in good standing.
Medical Hold A and Medical Hold B prevent course registration and entrance to class. This hold will be removed when the student has contacted the appropriate university office and satisfied requested requirements.
The NC Residency Application Hold prevents course registration and entrance to class. This hold will be placed by Student Financial Services if a student at the Charlotte Campus has not submitted the NC Residency Application prior to the fall term (or the first term of attendance). This hold will be removed when the residency form is received.
The Outstanding Balance Hold prevents access to/release of transcripts, and release of diploma. This hold will be placed by Student Financial Services if a student carries a tuition balance after they have completed their associate degree and are continuing for their bachelor’s degree. This hold will be removed when the balance is paid in full.
The Perkins Loan Master Promissory Note (MPN) Hold prevents course registration and entrance to class. This hold will be placed if a student was awarded a Perkins Loan and has not completed the Perkins Loan MPN prior to the term’s Check-In Deadline. This hold will be removed once Student Financial Services has received a completed Perkins Loan MPN. If this hold is not cleared by the end of the add/drop period (week 1 or 2, dependent on the student’s schedule), the student’s schedule will be immediately and permanently deleted and the student will be considered withdrawn from the term.
The Previous Balance Hold prevents course registration and entrance to class. This hold will be placed by Student Financial Services if the student is delinquent and/or is not in compliance with the established payment plan with the university by the posted term Check-In Deadline. All payment plans must remain in good standing, including prior to the Check-In Deadline, in order to avoid a hold. This hold will be removed once the payment plan has been brought up-to-date. If this hold is not cleared by the end of the add/drop period (week 1 or 2, dependent on the student’s schedule), the student’s schedule will be immediately and permanently deleted and the student will be considered withdrawn from the term.
The Schedule Hold prevents course registration. This hold will be assigned by Student Academic Services to students in the Career Sampler, ESL, Exchange, and ACCESS programs. This hold will be removed when the student has completed their program requirements.
The Spring Financial Hold prevents course registration (if this hold is placed, the student’s schedule is deleted). This hold will be placed by Student Financial Services if the student has not established an acceptable payment plan with the university prior to each term’s posted Check-In Deadline. All payment plans must remain in good standing, including prior to the Check-In Deadline, in order to avoid a hold. This hold will be removed once a payment plan has been established and/or payments are up-to-date.
A Stafford Loan Master Promissory Note (MPN) Hold prevents course registration and entrance to class. This hold will be placed by Student Financial Services if a student was awarded a Federal Subsidized and/or Unsubsidized Stafford Loan and the student has not completed the Stafford Loan MPN prior to the term’s posted Check-In Deadline. This hold will be removed once Student Financial Services has received a completed Stafford Loan MPN. If this hold is not cleared by the end of the add/drop period (week 1 or 2, dependent on the student’s schedule), the student’s schedule will be immediately and permanently deleted and the student will be considered withdrawn from the term.
The Summer Financial Hold prevents course registration (if this hold is placed, the student’s schedule is deleted). This hold will be placed by Student Financial Services if the student has not established an acceptable payment plan with the university prior to each term’s posted Check-In Deadline. All payment plans must remain in good standing, including prior to the Check-In Deadline, in order to avoid a hold. This hold will be removed once a payment plan has been established and/or payments are up-to-date.
The Verify Final Grades Received Hold prevents course registration. This hold will be placed if an undergraduate student has not provided the university with final, official documentation that verifies high school diploma completion; or a graduate student has not provided the University with final, official documentation that verifies BS degree completion; or a post-graduate student has not provided the University with final, official documentation that verifies masters degree completion. Acceptable forms of documentation include an official transcript, official letter, GED certificate, or a passing test score on a test approved and issued by the U.S. Department of Education (a diploma copy is not acceptable). This hold will be removed once the student has provided documentation to Student Academic Services or Admissions.
The Winter Financial Hold prevents course registration (if this hold is placed, the student’s schedule is deleted). This hold will be placed by Student Financial Services if the student has not established an acceptable payment plan with the university prior to each term’s posted Check-In Deadline. All payment plans must remain in good standing, including prior to the Check-In Deadline, in order to avoid a hold. This hold will be removed once a payment plan has been established and/or payments are up-to-date.
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