Dale Silva

Dale Silva's background is in the hospitality industry where she has held a variety of positions, from her first role as a night auditor to a position of director of operations for a full-service Sheraton resort.

Silva's industry experience was focused in the area of hotel operations. She spent over 12 years in the industry prior to changing her career to education.

She is a graduate of Johnson & Wales University, with a master’s degree in Global Business Leadership and a bachelor’s degree in Hospitality Management.

Silva enjoys sharing her experience with students and providing them with the support they need to be successful. She has been a faculty leader for more than 14 Study Abroad programs. She loves traveling with students while they learn about new cultures and gain an understanding of cultural differences.

Education

• MBA, Global Business Leadership/Organizational Leadership, Johnson & Wales University
• B.S., Hospitality Management, Johnson & Wales University
• A.S., Hotel Restaurant Management, Johnson & Wales University
• A.A., Business Administration, Bristol Community College

Teaching Interests

Sustainable Hospitality Operations
Human Resources Management
International Culture and Protocol

Courses

• Managing the Hotel Guest Experience
• Hospitality Sales and Meeting Management
• Human Resources Management in Service Organizations
• Sustainable Hotel Support Operations
• International Hotel Development
• Developing and Managing a Small Hospitality Lodging Property